Some Sales People are Introvert
The traditional view of salespeople is that they are persuasive, outgoing individuals focused primarily on closing deals and maximizing profit.
Would businesses hiring a Sales Director look for a person that considers themselves "introverted"?
Would introverted people commonly pursue a career in sales?
It seems at least in Finland, the answer to both questions might be, "Yes."
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While the stereotype emphasises sales people's ability to influence customers, sometimes with high-pressure tactics or a relentless focus on targets, modern sales roles increasingly prioritise relationship-building, understanding customer needs, and offering genuine value, reflecting a shift toward more customer-centered approaches.
This is the obvious thing I noticed during my conversation with Finnish author, strategy consultant Jaakko Tapaninen on the topic of sales.